Lenaya Health

The product

One app for everything your doctor said.

Lenaya keeps your appointments and your paperwork in one place, and answers the questions that come to you afterwards. You record on an iPhone and read it back in any browser. Invite your family when you want them.

Visits

Record the visit. Read it back in plain English.

One tap starts a recording, and one tap ends it. A little while later the whole conversation comes back as something you can actually read, rather than a transcript full of medical shorthand.

  • Nothing records unless you start it. There is no always-listening mode.
  • A short recap and the full detail, so you can skim it or read all of it.
  • Every visit is kept, so you can go back to one from two years ago.
The Lenaya visit list on iPhone, showing recent appointments.
Cardiology follow-up
To-do tab · what to do next
To-do
  • Take the blood pressure pill twice a day Morning and night, with food
  • Stop the water pill for now Dr. Ramirez will review it at the next visit
  • Blood draw before the follow-up Any lab, no appointment needed
  • Referral to the sleep clinic Their office is sending it — call if you don’t hear by Friday
Cardiology follow-up
Summary tab · in plain language
Summary

Your blood pressure has come down since the last visit, so Dr. Ramirez wants to keep the current pill and stop the water pill for now. A blood draw before the next appointment will check how things are going, and a referral to the sleep clinic is on its way.

The to-do list and the plain-language summary are two separate tabs of a visit. The summary reads at three levels — Normal, Simpler, or Detailed. Sample content, not a real patient.

Your to-do list

The part everyone forgets, written down.

What usually goes wrong after an appointment is not complicated. It is a referral nobody called about, or a medicine nobody picked up.

  • Referrals to make and appointments to book.
  • Medicines: what to start, what to stop, and when to take them.
  • What to do at home, and what to watch out for.

Ask anything

The question you thought of in the parking lot.

Ask in your own words and get an answer back in plain language. The answer is built only from your own visits and your own documents, never from the internet and never from anybody else’s records.

  • Questions that cross visits, like “what have they said about my knee since January?”
  • It says when it does not know. If your records do not answer it, it tells you that instead of guessing.
  • No booking a second appointment just to ask what was already covered.
The Lenaya AI Care Assistant answering a question about a past visit.

Also included

Everything else that piles up.

Documents and after-visit notes

Photograph a paper handout or upload a PDF. Lenaya reads it, pulls out what matters, and files it with the right visit.

Lab results over time

Your numbers, explained in words, and shown across visits so you can see which way something is moving.

My Care Journey

Your visits grouped by concern rather than by date, so a knee and a blood pressure each keep their own thread.

Care Circle

Invite family or a caregiver. They read the same recaps and ask their own questions, from wherever they are.

iPhone and web

Record on the iPhone app. Read, search and ask on any browser, on a laptop with a screen big enough to see it.

Export or delete everything

Take a copy of your records whenever you want one, and permanently delete your account and its contents whenever you decide to.

On a bigger screen

The same records, laid out for a laptop.

A year of a parent’s appointments is a lot to read on a phone. The web app gives you room to put it all side by side.

The Lenaya web app showing a patient's visits on a laptop screen.

Plans & pricing

Pick a plan, then add your family.

Every plan does the same things. What changes is how much room you have each month. Pay yearly and it’s 15% less.

Start here

Core

Never forget what the doctor told you.

$8/ month

or $81.60 a year — 15% off

  • 15 recordings a month
  • 20 questions a month
  • 2 documents per visit
  • Recaps, to-do lists, labs and My Care Journey
Start free

More

Core, with room to spare.

$13/ month

or $132.60 a year — 15% off

  • 20 recordings a month
  • 40 questions a month
  • 4 documents per visit
  • For frequent visits and several doctors at once
Choose More

Complete

When there is a lot to keep track of.

$17/ month

or $173.40 a year — 15% off

  • 25 recordings a month
  • 50 questions a month
  • 4 documents per visit
  • For specialists, hospital stays and long stretches of care
Choose Complete

Add your family

Care Circle sits on top of whichever plan you choose. The questions it adds are extra. The people you invite ask their own, and it does not come out of yours.

Care Circle

Keep one person close.

+$2/ month

or $20.40 a year — 15% off

  • Invite 1 person into your circle
  • 20 extra questions a month, for them
  • They read every recap and to-do list
Add Care Circle

Care Circle Plus

Your whole support team, together.

+$3/ month

or $30.60 a year — 15% off

  • Invite 3 people into your circle
  • 40 extra questions a month, shared between them
  • For bigger families looking after someone they love
Add Care Circle Plus

Prices are in US dollars, plus applicable sales tax. Change plans or cancel at any time. An upgrade starts right away, and you pay only the difference for the rest of your current billing period. A downgrade starts on your next bill. You are never charged twice for the same month.

The free trial

Three months free, and here is exactly what happens after.

You get Core with Care Circle free for three months. That is the full app, plus one person of your choosing.

  • You add a card when you sign up. Nothing is charged to it during the trial.
  • On the day the trial ends it becomes $10 a month plus applicable sales tax, charged automatically: $8 for Core and $2 for Care Circle. You will have seen that exact date and price before you signed up.
  • Cancel any time before then and you are not charged anything at all.
  • Your plan stays as it is during the trial. You can change plans once the trial ends.
  • One trial per email address. The trial runs on monthly billing. It cannot be started on a yearly plan, and nothing is charged while it lasts.

Cancelling — during the trial or later — also starts a clock on the records you have built up. See what happens if you cancel.

Questions

Things people ask before they start.

Am I allowed to record my doctor?

That depends on where you are. Recording laws vary by state, and some states require everyone in the conversation to agree. You are responsible for getting consent before you record, and the simplest approach is the honest one. Tell your doctor you would like to record so you can remember it properly at home. Most say yes.

Is this medical advice?

No. Lenaya records your appointments, writes them back in plain language and organizes them, and it answers questions from your own records. It does not give medical advice, it is not a medical device, and it is not a substitute for your clinician. It tells you what was said at your appointments. It does not tell you what to do about it.

It is also not for emergencies. Call 911 if you have one.

Are my recordings used to train AI?

No. Your recordings, your documents and your health information are never used to train AI models, and we never sell your information. Your records are shared only with the people you personally invite into your Care Circle, and with the service providers that run the app on our behalf.

The full detail is in the Privacy Policy.

Where do the answers come from?

Only from your own visits and your own documents. Lenaya does not answer from the internet and does not mix in anyone else’s records. If your records do not contain the answer, it says so rather than filling the gap with something general.

What happens if I cancel?

You are not charged again, and everything you have already paid for stays yours until the end of the period you paid for. Until that date nothing changes about how you use the app.

After that date the account becomes read-only. You can still read everything you saved, but you cannot record new visits, ask new questions or add documents. We email you twice.

Thirty days later your records are deleted — recordings, transcripts, summaries and documents. Resubscribe any time before that date and you keep everything, or export a copy of your records first from Settings.

What counts as a “recording” or a “question”?

A recording is one appointment you record. A question is one thing you ask the assistant and get an answer to. If an answer fails to come back, it does not count against you. Both reset at the start of each billing month.

Documents are counted per visit rather than per month, so a visit with a lot of paperwork does not use up the whole month.

Do I need an iPhone?

To record a visit, yes. The recording app is on iPhone. Everything else works in any browser on any computer, which is where most families end up reading things anyway. Lenaya is available in the United States.

Can more than one person in my family use it?

Yes, that is what Care Circle is for. You invite them, they get their own sign-in, and they read the same recaps and ask their own questions. You choose who is in the circle and you can remove someone at any time.

Try it on your next appointment.

Three months free on Core with Care Circle. Cancel before the trial ends and you won’t be charged.

Lenaya Health records your appointments, writes them back in plain language, organizes your visits and documents, and answers your questions using only your own records. It reports what your own clinicians told you. It does not interpret your health, diagnose anything, or decide what you should do next. It does not provide medical advice, it is not a medical device, and it is not a substitute for your clinician. It is not for emergencies — call 911 if you have one. Recording laws vary by state, and you are responsible for getting consent before you record.